Delete Your Account

Operated by TechniSK s. r. o. · Last updated: 29 July 2026

You can permanently delete your Valkara account and all associated data at any time, right here. We recommend downloading a copy of your data first — deletion is instant and cannot be undone.

Download Your Data First

Before you delete, save whatever you want to keep:

• In the app (your full chronicle): your character, quests, goals, attribute history and training live on your device. Export them in Valkara → Settings → Export (JSON backup + PDF character sheet). This is the complete record.
• Here on the web (everything we hold in the cloud): sign in below and tap Download my data. The file is machine-readable JSON — your account, profile, progress and activity days, guild membership, wall posts and reactions, war contributions, co-op runs, referral codes and rewards, community-quest votes, and your direct messages and kudos in both directions. It also lists anything it could not read, so a partial export tells you it is partial instead of looking complete.

That download is also how you exercise your right of access (Art. 15 GDPR) and portability (Art. 20) — you do not need to ask us or wait, and you can take the file to another service. If you would rather have it by email, or want it in a different format, write to privacy@valkara.app.

What Gets Deleted

Deleting your account permanently erases from our servers:

• Your account and login (email, warrior name, password)
• Your public profile and any leaderboard, guild, mentorship and community-quest data
• Referral and affiliate records tied to your account
• Any feedback you submitted while signed in

Your character, quests, health and training data are stored only on your device — we never hold them on our servers. That on-device data is removed when you uninstall the app.

What other warriors will notice

Deletion reaches into shared places, and you should know that before you press the button rather than after:

• Direct messages disappear from the other person's inbox too, not only from yours. A conversation you had is gone for both sides.
• Kudos you gave are removed from the warriors who received them, and their totals drop accordingly.
• Your guild wall posts and reactions vanish; your name leaves the roster, the leaderboards and any war contribution record.

We chose it this way deliberately: the alternative is leaving your words on someone else's screen under a ghost account, which is not erasure. But it does mean deletion is not a private act, and it cannot be reversed for them either.

How Long It Takes

• Your account is deleted immediately and you are signed out everywhere.
• Any residual server backups are purged within 30 days.

The one thing we keep, and why

If you ever paid us — as an affiliate we sent a commission to, for instance — the accounting record of that payment survives your deletion. Not because we want it: § 35 of Act No. 431/2002 Coll. on accounting requires accounting records to be kept for 10 years, and Art. 17(3)(b) GDPR carves out exactly this case from the right to erasure. It is a name on an invoice in a ledger, nothing more. It is never used for the product, never for marketing, and it is not a profile of you.

If you never paid us and we never paid you — which is every ordinary user — there is no such record and nothing survives at all.

Delete It Now

Sign in below. Because you are signed in, we know exactly which account to erase — deletion is instant and fully automatic.

If you cannot sign in

Signing in is the fastest route, not the only one. Your right to erasure does not depend on remembering a password.

• Forgotten password: use Forgot your password? Reset it in the form above. The link goes to your account email, and you are back in within a minute.
• No longer have access to that email address: write to privacy@valkara.app from any address and tell us the account email and warrior name. We will ask you for something only the account holder would plausibly know — roughly when you registered, which shadows you were fighting — and nothing more. We will never ask you for an identity document or a photograph. Art. 12(6) GDPR lets us seek confirmation of identity, but only what is proportionate, and collecting a passport scan to delete a habit-tracker account is not.

Requests by email are completed within one month at the outside, and in practice within a few days. We confirm in writing when it is done.

Error Reports Are Separate

Crash and failure reports are not attached to your account — they carry only a random reporting ID from your device, so deleting your account does not remove them and could not: the two were never linked. Erase them on the report deletion page, or in the app under Settings → Version Info. No sign-in needed there either.

Changed Your Mind?

Deletion is permanent and cannot be undone. If you only want to take a break, you do not need to delete — turn off notifications in your device settings, or simply log out. The app's core works with no account at all, so logging out costs you nothing on your own device.

You also have quieter options than erasure, and we would rather you knew about them: you can ask us to restrict processing (Art. 18 GDPR — we keep your data but stop using it), or to stop a specific use you object to (Art. 21), without losing your account. Write to privacy@valkara.app. An account with no sign-in for two years is deleted automatically anyway, so doing nothing is also a valid way out.

Contact

Questions about deletion: privacy@valkara.app

TechniSK s. r. o.
Company ID: 55109357 · Tax ID: 2121871059 · VAT ID: SK2121871059
Severná 1502/2, 974 01 Banská Bystrica
Slovak Republic