Terms of Service

Last updated: 29 July 2026

1. Acceptance

By registering for or using Valkara ("the App" or "the Service"), you agree to these Terms. If you do not agree, do not use the Service.

Valkara is operated by TechniSK s. r. o., a company registered in the Slovak Republic (Company ID: 55109357, Tax ID: 2121871059, VAT ID: SK2121871059) ("we", "us", "our"). Contact: legal@valkara.app

2. Eligibility

You must be at least 16 years old to use Valkara. Slovakia sets the age of consent for online services at 16 under Art. 8 GDPR, and we apply that limit everywhere rather than running a lower one in countries that permit it. By registering, you confirm you meet this requirement.

If we learn that an account belongs to someone under 16, we delete it and its data. If you are a parent or guardian and believe that has happened, write to privacy@valkara.app — no form, no proof required to start.

3. Account Roles

Role is assigned automatically at registration based on date and registration source. Roles cannot be transferred or purchased.

4. Testing Period

Warriors who register as testers before 21.12.2026 23:59:59 receive:

• Full access to all Valkara features at no cost
• Testing period valid until 21.3.2027
• Early adopter subscription pricing locked permanently after testing period ends

During the testing period, the app may contain bugs, incomplete features, and unfinished content. By using it during this period you accept this. We welcome feedback at support@valkara.app.

After 21.3.2027, testers must subscribe to retain access to paid features. Early adopter pricing applies permanently to continuous subscribers.

5. Free Features & Subscription

Free Tier (all users, forever)

• All local quest tracking (daily, weekly, monthly, habits)
• Character system (attributes, XP, leveling)
• Shadow programs (all 11)
• Training session tracker
• Biological age calculation
• Weight tracking
• Breathing exercises
• Morning briefing

Paid Tier (requires active subscription)

• Public warrior profiles
• Global leaderboard
• Follow/followers
• Kudos
• Direct messages
• Guilds, challenges, and all V2/V3 social features

During the current testing period, the social layer is free with a registered account — no subscription is required yet.

Subscription Terms

• Subscriptions are purchased as in-app purchases (IAP) through the Apple App Store or Google Play, depending on your platform. Apple and Google act as merchant of record and collect and remit any applicable taxes (VAT/GST). We never receive or store your payment card details.
• Monthly or annual billing as selected at checkout
• Cancellation takes effect at end of current billing period
• Early adopter pricing is locked for continuous subscribers
• Lapse of more than 30 days forfeits early adopter pricing
• 30-day grace period: if subscription lapses, social features are hidden but data is preserved

Your right to withdraw (consumers in the EU)

As a consumer you have a statutory right to withdraw from a distance contract for digital content within 14 days, under Directive 2011/83/EU and Act No. 102/2014 Coll. You do not have to give a reason.

There is one exception you should know about, because it is easy to trigger without noticing: if you ask for the subscription to start immediately and acknowledge that you lose the right of withdrawal by doing so, the right ends once we have begun supplying the content. Subscriptions bought through the App Store or Google Play begin immediately by design. We will not hide that behind a pre-ticked box, and if you are unsure whether your right still applies, write to us and we will tell you honestly.

Refunds — 14 days, no questions asked

Separately from the statutory right above, and without replacing, shortening or conditioning it, we operate this policy:

• A full refund within 14 days of your first purchase. No questions asked. You do not have to give a reason, you do not have to prove you barely used it, and we will not try to talk you out of it. If the exception in the paragraph above means your statutory right has lapsed because the subscription started immediately, this policy still applies — that is the point of it.
• Annual plans cancelled later are refunded pro rata for the unused whole months.
• Contact support@valkara.app. We answer refund requests within 5 working days.

Because subscriptions are purchased as in-app purchases, Apple and Google are the merchant of record and process the refund itself. If their process refuses you a refund that this policy promises, tell us and we will make it right directly.

Because subscriptions are purchased as in-app purchases, Apple and Google are the merchant of record and process the refund itself. If their process refuses you a refund that this policy promises, tell us and we will make it right directly.

6. Free Access

Valkara has no time-limited trial. All core features are free forever, and the social layer is currently free with a registered account. Any future paid subscription will be introduced through in-app purchase (see §5), with reasonable notice.

7. Early Adopter Program

Warriors who register via the landing page before 21.12.2026 23:59:59 receive early adopter status. This permanently locks the founding subscription price, subject to:

• Maintaining a continuous subscription (30-day grace period applies after testing period)
• Account remaining in good standing
• Not violating these Terms

Early adopter status is non-transferable and applies to one account only.

8. Referral Program (In-App Feature)

Registered warriors may refer others using a personal referral link or in-app warrior code.

Rewards:

• Referrer receives: 1 month free subscription credit per confirmed referral (no cap)
• Referred user receives: 1 month free subscription credit
• A referral is confirmed once the referred user completes registration and logs 7 active days in the app
• Earned credits are banked and displayed in your dashboard; they are consumed only once paid subscriptions begin at launch (21.12.2026) — nothing is consumed before then

Referral rewards are subject to the referrer's account remaining in good standing. Fraudulent referrals (self-referral, fake accounts, automated sign-ups) will result in account suspension and forfeiture of all referral credits.

9. Affiliate Program

Valkara operates a separate affiliate program for content creators, influencers, and publishers. Full terms are available at valkara.app/affiliate.

Commission: Affiliates earn 10% of each subscription payment made by a user who registered via the affiliate's unique link.

Affiliate program participation requires a separate application and agreement. Affiliate links are distinct from in-app referral links and governed by the Affiliate Program Terms at valkara.app/affiliate.

10. Health & Fitness Disclaimer

Valkara is not a medical device and not a medical service. It does not provide medical advice, diagnosis, treatment or monitoring, and it must not be used to make decisions about your health in place of a qualified professional.

• Biological age is an estimate, not a measurement. It is produced by our own formula from the signals your device provides. It is not clinically validated, it is not a diagnosis, and a poor figure is not evidence of illness — nor is a good one evidence of health.
• Calorie, recovery and training figures are estimates derived from generic formulas and can be materially wrong for any individual.
• Consult a qualified healthcare professional before starting a new exercise, nutrition or wellness programme — and especially if you have a heart condition, are pregnant, are recovering from injury or illness, or take medication that affects heart rate, sleep or appetite.
• If a symptom worries you, see a doctor. Do not wait to see what the app says tomorrow.

Valkara is a motivation and habit-tracking tool. Any decision you make about your body remains yours, taken with professional advice where it is needed, and the outcomes of your own choices are not something we are responsible for. The narrow limits that the law places on any disclaimer are set out in section 17.

11. Alcohol and Substances Programmes — Special Disclaimer

Two of the 90-day shadow programmes — Alcohol and Addictive Substances — concern behaviour where stopping can itself be medically dangerous. They are treated differently from every other part of the app, and you cannot start either one until you have read and acknowledged a warning inside the app.

Do not stop drinking or using abruptly on your own if you are physically dependent. Withdrawal from alcohol, opioids, benzodiazepines or stimulants can cause seizures and can be fatal. It needs medical supervision. We are telling you this because it is true and you need to know it — not because we take on any responsibility for what you decide to do.

Before starting either programme, speak to a doctor or an addiction specialist and let the programme run alongside their care, never instead of it. Valkara does not diagnose, treat, monitor or supervise anything. It cannot see how you are, it does not know your medical history, and it will not know if something goes wrong.

No streak in this app is worth your health. If continuing a streak would mean not seeking help, or not following medical advice, abandon the streak. We would rather you break every record in your account than come to harm protecting one. You can stop, pause or delete a programme at any time, and nothing in the app penalises you for doing so on medical advice.

If you are in crisis right now, stop reading this and contact your local emergency number — 112 anywhere in the EU — or a national helpline in your country.

The decision to start, continue or stop is yours, and its consequences are yours. We do not supervise you and we are not responsible for what you choose to do with your own body. The narrow limits the law places on any disclaimer are set out in section 17.

12. User Conduct

You agree not to:

• Use the Service for any illegal purpose
• Harass, abuse, threaten, or harm other users
• Post hateful, discriminatory, or violent content
• Attempt to reverse-engineer, hack, or exploit the Service
• Create fake accounts or manipulate leaderboards, streaks, or XP
• Impersonate Valkara staff, other users, or public figures
• Use automated tools to interact with the Service

Violations may result in restriction or removal of the content, or suspension of the account. Where that happens we will tell you why — see section 13.

13. Reporting Content, Moderation and Appeals

Valkara lets warriors write things other warriors can see: profile and warrior names, guild wall posts, direct messages, and quest templates submitted to the community. That makes us a hosting service under the Digital Services Act (Regulation (EU) 2022/2065), and this section sets out what that means for you in practice.

Reporting illegal content

Anyone — whether or not they use Valkara — can report content they consider illegal, by writing to legal@valkara.app. You do not need an account and there is no form to find.

So that we can act rather than guess, please include:

• why you believe the content is illegal;
• where it is — the warrior name, guild, or a description precise enough for us to find it;
• your name and email, unless the report concerns child sexual abuse material or offences against life and personal integrity, where you may report anonymously; and
• a statement that you believe, in good faith, that the report is accurate and complete.

We confirm receipt without delay, decide in a timely, diligent, non-arbitrary and objective manner, and tell you the outcome and how to challenge it. We do not use automated decision-making for these reports; a person reads them.

If we act against your content or your account

When we remove or restrict something you posted, limit your visibility, or suspend your account, we will send you a statement of reasons under Art. 17 DSA. It will say what we did and to which content, why — naming the legal ground or the specific clause of these Terms — the facts we relied on, whether a report or automated means were involved, and how to contest it.

The exception is where the law forbids us to tell you, for example while a criminal investigation is running.

Contesting a decision

Reply to that statement of reasons, or write to legal@valkara.app, and a person who was not involved in the original decision will look again. If we got it wrong we reinstate the content or the account, and we say so. If we uphold the decision we explain why.

You keep your right to go to court, and to complain to the Slovak Digital Services Coordinator, which is the national authority supervising the DSA.

We are being straight with you about scale here: TechniSK s. r. o. is a small enterprise, and Art. 19 DSA exempts small enterprises from the formal internal complaint-handling system, certified out-of-court dispute settlement and transparency reporting that larger platforms must operate. We do not run those, and we do not pretend to. What is above is what we actually do, and it is what the law requires of a service our size.

Points of contact

• For users and anyone reporting content: legal@valkara.app (Art. 12 DSA)
• For Member State authorities, the Commission and the Board: legal@valkara.app (Art. 11 DSA)
• Languages: English and Slovak

We are established in the Slovak Republic, so no separate EU legal representative is required.

What we do not do

We do not scan, profile or automatically classify what you write. We do not read direct messages except where a specific report or a legal order requires it. There is no general monitoring of your content, and Art. 8 DSA confirms none may be imposed on us.

14. Content You Create

Quest notes, warrior names, and content you create remain yours. By creating content on Valkara, you grant us a licence to display it within the Service (e.g., public profile, leaderboard). We do not claim ownership of your personal data or user-generated content.

15. Intellectual Property

The Valkara name, logo, app design, shadow program content, quest library, warrior tone copy, and all original content are owned by TechniSK s. r. o. You may not reproduce, distribute, or commercially exploit this content without written permission.

16. Availability & Changes

We may update, modify, or discontinue features at any time. We will give reasonable notice for changes that materially affect paid features. We do not guarantee uninterrupted availability, especially during the testing period.

Inactive accounts: to minimise the personal data we hold, an account with no sign-in for 2 years is automatically and permanently deleted, together with its associated cloud data. See our Privacy Policy for full retention details.

The Service relies on third-party providers — Apple and Google (in-app purchases and push notifications), Expo (push delivery and app updates), Supabase (accounts and data), and Vercel (website hosting). Your use of the Service is also subject to their applicable terms, and how each handles your data is described in our Privacy Policy.

17. Limitation of Liability

You are responsible for what you do. Valkara is a habit tracker — it suggests, records and counts. It does not supervise you, it cannot see your condition, and it is not responsible for the consequences of choices you make about your own body, your own training, your own health or your own life. That is the substance of this section, and nothing below softens it.

One legal point has to be stated plainly, because leaving it out would weaken everything above. Under § 574(2) of the Slovak Civil Code, a clause by which someone waives in advance rights that have not yet arisen is invalid — and a set of Terms that tries to waive them anyway can have the surrounding clauses struck down with it as unfair. So: we do not purport to exclude liability that the law does not permit anyone to exclude — liability caused by our own gross negligence, by intentional damage, by fraud, or liability for harm to life or health that we ourselves cause. This is not an acceptance that any such liability exists. It is a statement that we are not relying on an unenforceable clause to pretend otherwise, which is precisely what makes the rest of this section hold up.

Subject to that, and to the maximum extent permitted by applicable law:

• The Service is provided "as is". We do not warrant that it will be uninterrupted, error-free, or that its estimates — biological age, calories burned, recovery — are accurate for you.
• We are not liable for indirect or consequential loss: lost profits, lost data you did not back up, or loss arising from a third-party service (Apple, Google, Expo, Supabase, Vercel) failing.
• Where our liability can lawfully be capped, it is capped at the greater of the amount you paid us in the 12 months preceding the claim, or €100.
• During the free testing period the Service is experimental and may lose data. Keep your own backups — the app can export them.

If you are a consumer, none of this affects your statutory rights. You always keep the rights that consumer law gives you in the country where you live, and where these Terms and that law disagree, that law wins.

18. Governing Law and Where Disputes Are Heard

These Terms are governed by the laws of the Slovak Republic.

If you are a consumer resident in the EU, this does not take anything away from you. You keep the protection of the mandatory consumer-law rules of your own country of residence, and you may bring proceedings against us either in the Slovak courts or in the courts of the country where you live. We may only bring proceedings against you in the courts of the country where you live. This reflects Art. 6 of the Rome I Regulation and Art. 18 of the Brussels I bis Regulation, and we state it here rather than making you look it up.

For business users, the courts of the Slovak Republic have exclusive jurisdiction.

19. Complaints and Alternative Dispute Resolution

If something goes wrong, write to support@valkara.app first. We will acknowledge your complaint within 3 working days and resolve it within 30 days, and we will tell you in writing how we decided and why.

If you are not satisfied with how we handled it, you have the right to turn to alternative dispute resolution under Act No. 391/2015 Coll. on alternative resolution of consumer disputes. The competent body is:

Slovenská obchodná inšpekcia (Slovak Trade Inspection)
Ústredný inšpektorát, Odbor pre medzinárodné vzťahy a ARS
Bajkalská 21/A, p. p. 29, 827 99 Bratislava 27, Slovak Republic
soi.sk · ars@soi.sk

You may also use any other body listed on the register of authorised ADR entities kept by the Slovak Ministry of Economy, or an equivalent body in your own country. Using ADR is voluntary and free or low-cost, and it does not prevent you from going to court.

Where you buy a subscription through the Apple App Store or Google Play, they are the merchant of record for that purchase and their own refund and dispute procedures apply to the payment itself — but we remain responsible to you for the Service, and you can always come to us first.

20. Changes to These Terms

We will notify you of material changes by email at least 30 days before they take effect, and the "Last updated" date above will change. If you do not accept a change, you may stop using the Service and delete your account before the change takes effect, at no cost, on our account deletion page. Continued use after a change has taken effect, once we have notified you of it, indicates acceptance — but we will never treat your silence as agreement to a change we did not tell you about.

Changes required by law, or changes that are purely in your favour, may take effect sooner.

21. Contact

Legal questions: legal@valkara.app
Support: support@valkara.app
Affiliate enquiries: affiliate@valkara.app

TechniSK s. r. o.
Company ID: 55109357 · Tax ID: 2121871059 · VAT ID: SK2121871059
Severná 1502/2, 974 01 Banská Bystrica
Slovak Republic